SO LUCKY TO HAVE YOU AND YOUR TEAM AS OUR REALTOR
Starting from consulting you about buying a house in North Delta, and then selling the house in Delta, we feel so lucky to have you and your team as our realtor. You always gave us the right and professional suggestion and respecting our thoughts; You have a lot customers, but we never feel we're less important than others. you always responded us swiftly whenever we contact you and very clearly about each single detail we care about; We understand that you put extra effort to have things done especially when we were far away in Ontario, Thank you !
We are sure you will win more customers in the future, and hope you and your team all the best !
Harvey and Yan
We've used Janet and her team to sell and buy our home and have not been disappointed. She is knowledgable, patient and has a great understanding of what her clients want. Highly recommend her. - Usha Sliva
PUT OUR MINDS AT EASE
We were very happy with our decision to go with Jenny Matches to sell our home and to purchase our new home. Jenny put our minds at ease with everything. She was always ready and able to answer any and all questions that we had. Not only would we use Jenny again but we would happily tell all of our friends and family about Jenny! - Lori and Ed
GOES OUT OF HER WAY TO HELP
We have used Janet Rathbun many times since 2007. She has ALWAYS been professional, on time and goes out of her way to help. Janet has helped with selling 4 townhouses for us and with the purchase of 2 of these. We were looking last summer to get back into the townhouse market and she showed us many but we had to stop as my husband got sick, so we have put our search on the back burner for now. Janet knows us and can advise us that we should look at this one or maybe this is not for us. She will also take us to any we want to see but she seems to sense when they are not for us, without us even saying too much. When we are ready, we will not hesitate to contact Janet Rathbun...if we could give her more than a 5 star rating, we would... We would highly recommend Janet Rathbun and her team to our friends and family. - Van & Jill Huguet
Jenny is a very professional and personable realtor who made the sale of our home and the purchase of our new home a very easy and stress-free experience. The services of a home staging consultant, photographers, packing boxes, list of recommended lawyers, movers, and charitable organizations accepting items for donations were very helpful and appreciated. We couldn't be more pleased with the results Jenny and The-A-Team got for us. We highly recommend Jenny to anyone looking for a knowledgable, efficient, positive and easy to work with realtor. - Terry and Melinda Collison
Gurdip was very professional and highly knowledgable. This was our first purchase so her expertise was very helpful and made the process very comforting. I would hire Gurdip for selling and buying of any future homes we are interested in. - Steve May
Janet and her team were outstanding. We felt at ease during what could have been a very stressful experience. We quickly and unreservedly recommend her to all our friends and families if they need a realtor. - Ryan Tompkins
Gurdip was introduced to my wife and I from a Realtor in Ontario when we were relocating to BC, we bought our home with her services and we were so satisfied with her excellent services that we decided to sell the house through her again. She's amazing, very happy with her. - Diane and Tayo
Gurdip did an exemplary job with helping me sell my condo. Very knowledgeable and helpful from start to finish. I would absolutely recommend her to anyone. 5 stars!!! - Beth
A VERY WELCOME CHANGE
Janet provided us with a comprehensive marketing package for the sale of our home and delivered everything as promised which is a very welcome change in today's environment. We have recommended Janet to a number of our friends and colleagues and will continue to do so. Should the need arise, we would not hesitate in contacting Janet whether buying or selling in the future. - Fleuri Perron
ENJOYED HAVING HER AS OUR REALTOR
Jenny was very professional, always positive and pleasant, very personable, calm and gets the job done efficiently and effectively. We thoroughly enjoyed having her as our realtor. She is welcome in our home anytime - Don & Liz Biggin
INVALUABLE MARKET ANALYSIS
It's such a pleasure and fortunate to have Janet as our agent. Her invaluable market analysis and wonderful professional services made the stressful house hunting process such a breeze. Janet and her team's hardworking and great efforts are very much appreciated and for sure are highly recommended as well. Thank you Janet! - Sam
Jenny and her team were absolutely fantastic. We thoroughly enjoyed working with them and were extremely pleased with the result that they got for us. I would highly recommend them and have already done so to several neighbours that have expressed interest in selling. Jenny went above and beyond by giving wine to the neighbours who put up with a lot of traffic! Thanks for everything!! - Barbara Whitear
Fantastic realtor - well connected, professional and knowledgeable! - Sara and Tim
CLIENTS NEEDS A PRIORITY
Janet is professional, well-knowledge realtor. She always put her client's need as priority. I would highly recommend her to my friends. - Pauline Min
DETAILED MARKETING PLAN
Jenny is an excellent agent who is very knowledgable with regards to the market dynamics, helping us get the maximum value for our home. She provided a very detailed marketing plan and outlined very clearly how the process would unfold from the time our home went on the market right through to the presentation of offers. Additionally, she provided us many value added services, including access to a profession home staging consultant, boxes/packing tape, etc. I highly recommend Jenny and would certainly enlist her services again. - Mike Anderson
Jenny Matches is always pleasant and cheerful. She is easy to get ahold of and is a very helpful realtor. I would strongly recommend her to anyone looking for realtor! - Erica
I have worked with Janet when selling and buying, and found her to be conscientious, responsive, and always professional. She and her team provided excellent service throughout the process every time. I particularly appreciate Janet’s honesty and diligence, and I have had a positive experience in every interaction while working with her. I highly recommend her as a realtor. - Jayne Blemings
VERY UNDERSTANDING REGARDING THE STRESSES OF SELLING, BUYING & MOVING!
“Janet, you are so knowledgeable and skilled in your work. I always felt as though I was in good hands, and if you committed to do something I could rest assured that it would be done. You’re very understanding regarding the stresses of selling, buying and moving!”
A TRUE PROFESSIONAL
Janet has helped us In buying and selling multiple properties since 2007. She is a true professional. She is very knowledgeable, friendly and prompt. It has been a pleasure working with Janet. We recommend her to all of our family and friends. - Jag
Janet was very professional, easy-going and confidence building trough all phases of selling the house. She was always very prompt in answering any request we had. We appreciated her negotiating skills in getting us the best price possible. It was a pleasure to deal with her. Highly recommended. - HENRY AND IVANA VYTASEK
PUTTING OUR NEEDS ABOVE ALL ELSE
Jenny was the key to our selling and buying success! She was very thorough in explaining the process from beginning to end. She helped us prepare for a success sale by advising and setting up stagers, photographers. The showings process was very easy and she was instrumental in our quick sale to which we sold for full asking price! During the buying process she helped to direct us to listings that would be best for our family and needs. She was patience, professional and always there for our multitude of questions. We felt confident that she was putting our needs above all else. I would highly recommend her and have to anyone looking to list or buy. - Kriston Dean
We were so happy to have found Janet and her team to help us with the sale and buying our new home. She was always professional, hard working and so friendly. We appreciated all of her advise and would not hesitate to recommend her. Thanks Janet! - Letty Bursill
YOUR GENUINE PERSONALITY WAS OBVIOUS FROM THE BEGINNING
“Upon meeting you and discussing the sale of our home and your thoughts, we both felt very comfortable with you as our agent. Besides your detailed knowledge and understanding of the marketplace, we particularly appreciated the empathy and understanding you demonstrated for our situation. The kindness you provided to Paula during my time in Ireland was most appreciated. Your genuine personality was obvious from the beginning and did not waiver throughout both the purchase of our new home and the sale of our old home. For those in need of an agent we would describe you as a pleasure to work with, knowledgeable, talented, genuine and client focused.”
"We thank-you for your time and effort making this home purchase happen for us. I was a little worried when I called you near the end of July and thought we were going to lose the house we had on sight... You reassured me by going to the complex yourself and by talking with the builder's agent, while I was away. You made sure all the pertinent details were in our home contract and that just made us feel much safer and well-protected. We could not have been in better hands!
There's a reason Gurdip has a five star rating. It's because she's that good! She's extremely professional and very patient. I recommend her services to anybody. - Michael Hobson
HELPFUL EVERY STEP OF THE WAY
"We would just like to thank you for the first class job you and your office did for us in the sale of our house in Surrey. We found you to be very helpful every step of the way and we were very pleased and surprised that the house sold as quickly as it did and for a price that we thought was very good compared to similar properties and locations in our area. We also extend our thanks to your office staff as any calls we made to them were handled promptly and any time we wished to speak to you the return call was made within a very short time. We would be pleased to recommend you and your office to any of our friends and family as we found you and your staff to be efficient and hardworking for us every step of the way. Thanks again!"
WALKED US THROUGH EVERY POSSIBLE SCENARIO
Gurdip was amazing. She was so professional when dealing with our stressful situation, scheduled showings and viewings brilliantly, and walked us through every possible scenario. I would recommend Gurdip in a heartbeat!!! - Tamara
YOU HAVE RENEWED OUR FAITH IN REALTORS
"We want to thank you for such an enjoyable selling and purchasing experiance. You have renewed our faith in Realtors. You "listened" to our requirements for a new home and followed through with homes that "only" matched our specifications. Thus you did not waste our time or yours. You not only found us the perfect place you made sure that we got the most and best for our money. You were there to make sure the deficiencies were properly recorded and handled a lot of the details pertaining to the purchase. Then when it came time to the selling of our home, you were always available and made sure we were well advertised. Your suggested "list" price was well thought out and applicable to the information you brought us. Thanks to you we sold quickly, efficiently, and to our benefit. You were on hand, when needed, to make sure the purchasing realtors knew all the benefits of our home. The brochures you made up were beautiful and informative. You went above and beyond what we expected. Although you were very professional you made it feel like we were working with a friend. We have and will recommend you to anyone we know who is thinking of buying or selling a home. You were the best. "
VERY IMPRESSED WITH YOUR INTEGRITY
"We saw your sign & liked what we saw & were happy every after. We were very impressed with your integrity in all ways. Your business attitude of warmth & "No Nonsense" made us feel secure. You never hurried us yet answered our many questions. Your promptness in emailing potential homes & in replying to our emails was so appreciated. You went above & beyond in inviting us to see two homes in the complex we finally chose. We would say all of the above to anyone in need of a sales agent. Thank you so much... from two very happy, satisfied clients."
WORKED SO HARD
She was amazing and worked so hard to make the selling of my home as stress free and easy as possible. I would definitely recommend her to anybody who is selling or buying a home. - Kim
Janet and her team are awesome!!! We loved working with them on the sale and purchase of our home. - H Sangha
A GREAT NEGOTIATOR
" I was very pleased to have Janet as my realtor. She is professional, personable, a great negotiator, and a person of integrity. Throughout the whole process she explained everything clearly, responded to my questions quickly, and always had my best interests in mind. She truly cares. I am absolutely convinced that, through her efforts, she was able to obtain the highest selling price for my home and the best deal for the home that I purchased. I would not hesitate to recommend Janet. Not for a second!"
"You were very professional, thorough and anticipated our needs. You were very knowledgeable. If anyone needs a friendly, knowledgeable sales agent these are the people to call."
Gurdip was phenomenal & had to deal with my crazy ex. She sold my property while I was on a vacation, she sent all the paperwork through email. It was FANTASTIC! AMAZING experience! I completely recommend Gurdip! - Clarissa Pastor
“Bev and I wanted to thank you for all of your excellent advice and service during the sale of our home in Sunshine Hills. We selected you initially based on the many listings you had in the area, and the fact that you had a team approach to the market. It was a bonus to learn that part of your services included:
• A very detailed market survey of sold and unsold competition, to allow us to pick a fair price for a quick sale. Clearly you were right on the money, given we sold within a week of MLS listing, for 99.35% of asking price to a no subjects offer.
• The presentation booklet to all visitors
• The services of a stager to ensure the house was presented in the most appealing manner. Susan Wells was excellent, and offered some important tips to improve our house appeal • The moving kit, with ten storage boxes to get us started
• The weekly report of visitors, including visitor comments, that helped us address any perceived deficiencies. Needless to say we couldn’t be more pleased with the overall experience, and would not hesitate to recommend you and your team highly. Well done and thank-you”
Bev & Richard Parkinson
ESTIMATED WHAT I COULD GET AND GOT IT!
"The first time we met, you were both prepared and it appeared like you did your “homework”. You both appear to have a good system working for you! Great teamwork. Thank you so much for making this experience a pleasurable one. These guys were awesome. They came in very prepared, estimated what I could get and got it!"
Always available. Never felt pressure or like I was wasting her time. Fully engaged with each visit. Full of insight and perspective I wouldn't have thought of myself. Appreciative of the business and have recommended her often. - Sandra Des Lauriers
PREVENTED ME FROM BUYING A BAD PROPERTY
I was very impressed with how you do business, as a first time buyer I was never pressured or rushed. You always took the time to explain the buying process in detail along every step of the way. You provided educated advice, for instance, I made an offer on a property that on the surface appeared in good shape and what I was looking for but underneath was more trouble than I was looking for. Rather than signing off just to close the deal you recommended to me that I not purchase the property which turned out to be a good decision. You were very patient, committed, dedicated, reliable and honest.
WARM & CARING, EXCELLENT SERVICE
"I would describe you as warm and caring individuals who make sure that a client finds just the right home, be it for personal use of as a good investment in the future. You explained the whole process very clearly to me and made everything as uncomplicated as possible. The service was excellent and your enthusiasm for helping to fit a client to the right home made for a very pleasant atmosphere."
NEVER ONCE FELT PRESSURED
"We were referred to you by another agent and once we met you there wa no going back! My first impression of you was that you were professional, knowledgeable, genuine, caring and had integrity. I appreciated how you immedietly got to know our needs and then spent time making sure that we got the right house (no matter how many homes it took for us to find "the one"). When it came time to sell our home you did a fantastic job. I loved the fact that you provided a home stager who came out and gave me pointers and did a lot of the work herself! It was also a relief to know that we had some kind of insurance "just in case". The pictures, brochures and online content were beyond comparison. The proof of which is that my house got sold to a couple who only viewed it online. I also appreciated how you were able to understand both neighbourhoods and my points of view and I'm sure you saved us from a few disapointments. You were always encouraging and I never once felt pressured to go in a direction that I wasn't comfortable in. In fact on a few occassions you "reeled" me in and gave me honest feedback when my head got in the "clouds" and away from what our needs were. I only wish that I could sell and buy more homes with you and if we do decide to do this again I would definately use you again! Thank you Janet, for making a stressful time more managable."
KEEP DOING WHAT YOUR DOING!
"Don't change anythign Jenny. I can't tell you how happy I am. I love my new place! Just keep doing what your doing. Thank you, Thank you, Thank you!!"
MOVE WENT OFF WITHOUT A HITCH
"Having spoken with other Realtors when it came time to sell, we felt most comfortable with Janet. The services she offered, including a professional photographer and home stager, along with her vast experiance seemed like the obvious choice. And sure enough, our home in a neighbourhood where selling times can be lengthy, sold in 13 days! Janet then helped us find the perfect new place. She was very experienced with real estate in the areas where we were looking for a new home. Our move went off without a hitch! Your service couldn't be better!"
Quality Work and Customer Satisfaction!
"From the start Jenny was very informative and always assured our family that she would provide the very best service. She recommended that we have one of her colleagues come in and show us how to present our home. She came in and took professional video of our home for Virtual tour. She blitzed our neighbourhood with flyers. Even in the first week of being listed Jenny had her first open house. To our surprise many interested people showed up. After one weekend we had two phone calls with one offer. The offer wasn't what we were looking for and she agreed. Without hesitation Jenny had another open house and once again we had many interested people. Within 2 weeks of listing our home Jenny had sold our property for an impressive figure. We really wanted a long closing so we would not upset our kid's schhol year too much and Jenny also made that happen as well. We sold in July 2008 and moved out in October 2008. In a market place with many hesitant buyers Jenny Matches found a way to get the job completed with everything we hoped and more. I would strongly recommend Jenny Matches to anyone who is selling a property. She was extremely professional, she has a great understanding of her customers needs and she really prides herself in quality work and customer satisfaction! Without hesitation I would recommend Jenny matches to be your real estate agent!"
FIRST CALL SHOULD BE JANET
Janet was excellent to work with during the sale and purchase of our new home. Very knowledgable, hardworking and professional. If you're thinking of buying or selling your first call should be to Janet. - Darren Dunn